Implementing CloudSense CPQ on Salesforce to automate complex B2B energy quoting — enabling dynamic tariff configuration, multi-site contract management, and streamlined enterprise sales processes for one of Australia's prominent energy retailers.
Customer Accounts
Enterprise Sales Focus
Faster Quote Turnaround
CPQ Ecosystem
A leading Australian energy retailer serving over one million residential and commercial customers across multiple states. The company offers electricity and gas products to both consumer and enterprise segments, with a growing focus on B2B commercial energy contracts requiring complex multi-site, multi-tariff configurations.
Operating in the deregulated Australian energy market, the retailer competes on pricing flexibility, contract terms, and the ability to rapidly configure bespoke energy plans for large commercial and industrial customers with diverse consumption profiles.
Standard Salesforce quoting couldn't handle the complexity of energy tariff structures, multi-site bundling, and regulatory pricing rules required for enterprise energy sales.
Energy plans involve time-of-use rates, demand charges, network tariffs, and environmental levies that vary by location and consumption tier — beyond standard quote line items.
B2B customers often have dozens of sites with different meter types, load profiles, and contract terms that need consolidated pricing in a single proposal.
State-level energy regulations dictate pricing boundaries, mandatory disclosures, and tariff structures that must be enforced during quote creation.
Real-time wholesale market pricing, network costs, and retailer margins must be computed dynamically based on customer load profile and contract duration.
Sales teams need structured product selection flows to configure the right energy plan based on customer size, industry, usage patterns, and site characteristics.
Complex discount structures and non-standard contract terms require multi-level approvals with full audit trails for regulatory compliance.
CloudSense CPQ on Salesforce — a purpose-built ISV solution for complex product configuration, pricing, and quoting in the telecommunications and energy sectors.
Core platform for customer and opportunity management
ISV solution for complex product configuration and pricing
Custom scripts for energy-specific configurations
Seamless connection to billing and contract systems