Salesforce has been helping organizations manage their customer databases and automate their business processes for more than two decades now. As we venture into 2022, it is important to implement tools and technologies that are relevant to the industry we operate in. More than two years of suffering from a global pandemic have made organizations around the world realize the importance of digitizing business processes across the board.
Today, we’ll analyze the four elements that will shape the Salesforce ecosystem of the future and show how these innovations can help you organize.
Salesforce Health Cloud 2.0
The new Health Cloud 2.0 is designed to get companies ready for a post-COVID-19 world, with enhanced features for vaccine management, contact tracing, and wellness assessments
Health Cloud 2.0 also enables healthcare organizations to deliver value-based care from anywhere with personalized patient experiences and hybrid healthcare experiences
Hyperforce
Hyperforce enables businesses around the world to harness the power of the public cloud. This new next-generation infrastructure architecture leverages public cloud partners to leverage common tools, software development processes, deployment patterns, and security practices to help organizations grow rapidly and local data storage needs
Having the flexibility and efficiency of a public cloud combined with Hyperforce greatly cuts deployment times, allowing Salesforce to grow more quickly
Flow Orchestrator
Salesforce Flow Orchestrator allows users to automate and optimize individual experiences by introducing new capabilities that expand the effect of your business workflows
Embedding orchestrations directly in your record pages gives users valuable context, including current progress and any previous actions that have been taken. By monitoring and streamlining flows, admins can identify bottlenecks and opportunities as they track performance
Increasing Relevance Of Salesforce Blockchain
Salesforce blockchain allows Salesforce users to create workflows, applications, and blockchain networks
Optimizing the blockchain technology would allow businesses to reduce costs and inefficiencies by tracking, saving, and verifying data from multiple partners in the network
Closing note
These were some of the most important Salesforce trends to watch out for as you venture into 2022. In the years to come, the use of cloud-based platforms and automated tools is only going to increase. As a Salesforce user, it is important to be well-versed in these trends and tailor the functionality of the CRM platform for the best results.
KVP is here to make sure you get the most out of your Salesforce investment, whether you’re just starting to think about implementation or want to enhance your existing platform with the latest features.
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