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Lift every customer engagement with seamless, personalised experiences

INDUSTRY LIBRARY --> REAL ESTATE

Real estate industry is unique in many ways. It is a business-to-consumer (B2C) in its marketing approach while the customer engagement during buying cycle is more tune towards a business-to-business (B2B) engagement model. 

 

With the power of the world’s #1 Salesforce.com CRM platform, we have configured solution which covers entire cycle of customer management from enquiry to possession. 

Transform experiences for a new age real estate 

Contact Management

Keep track of all your customers and contacts. Connect with them smartly. Understand their social behavior and give them a personal connect

Marketing Management

Monitor all your marketing campaigns effortlessly. Increase your web presence. Improvise social listening. Respond to your customers from various social media platforms through single window. Conduct email campaigns

Project Management

Manage multiple projects across different geographies. Review construction milestones. Analyse project risks, issues and quality

Payment Tracking & Allocation

Track stage wise disbursement schedules and outstandings from the customer. Allocate payments to different cost heads. Generate payment letters and invoices for customers

Quotation Builder

Configure and offer to customers with high accuracy. Provide guided selling tools to your sales team. Print professional quotations. Manage discounts  and approval hierarchies

Property Listing

Efficiently track all property listings. Manage custom filters and attributes for the property. Auto match the customer requirements and the avaialble properties in listing

Customer Commnunities

Collaborate with customers by giving them online portals. Update real time project statuses. Provide self-service tools for customers to review the payment cycles

Inventory Management

Give access to all your available properties and assets to your sales team on real time basis. Link your websites to provide the similar information for your customers to capture their interests

Broker Management

Keep a record of your broker networks. Manage broker commissions. Give your brokers a portal and collaborate with them on leads and prospects