© 2019 KVP Business Solutions Pvt Ltd

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There is a Customer behind every machine 

Target Segments

Manufactured product

Our solution helps large scale manufacturers to build 1:1 connection with their customers and their team to understand evolving needs of market place

Custom

 manufacturing

We support custom manufacturers to strengthen  internal collaboration to enhance Customer engagement

Component manufacturing

The need of accurate and clear visibility for component manufacturers is more than ever. Our solution helps component manufacturers to plan and build capacity based on demand

Process manufacturing

We support process manufacturers in building collaborative platform to engage with vendors / suppliers, distributors and customers in a whole new way

 

INDUSTRY LIBRARY --> MANUFACTURING

Manufacturing Solution Features

Our solution is pre-built on Salesforce.com solution to address needs of manufacturer by leveraging industry best practise defined by Salesforce.com

Connect sales, production and operations to engage with customers seamlessly from single window. 

 

Our solution covers pre-sales, RFQ/RFP planning to delivery and customer support. Integrate with ERP for one single view of the customers from engagement to partner/vendor management to delivery. Get insights on account planning, product profitability, team productivity.

Collaborative bidding:

Enquiry / RFP management 

Digitisation and centralising all enquiry for better compliance and collaboration. Enable workflow and approvals for effective collaboration across departments across design, engineering, NPD, estimation, finance, sourcing and leadership 

Focus: Our solution helps reduce turn-around-time for enquiry to bid by half while increasing accuracy, collaboration and accountability  

Risk assessments and quality compliance 

Risk categorisation and impact with allocation along with risk mitigation workflow, escalation matrix, component testing, first article inspection, inspection approval ratings, standardised norms realisation

Innovation Management

Manage your new product development initiatives. Monitor them through research and design lifecycle. Launch products effectively

Service Management

Handle customer issues gracefully. Self-service portals for customer.  Generate service contracts and manage product warranties. Track service level agreements. Boost service team performance. Fully integrated call center

Strategic account management : Structured cross and up-selling

Account, contact and economic buyer relationship planning, account road-maps, planning, fund and bandwidth allocation management, account performance tracker with forecasting and analytical trends

 

Focus: Proactive and structured engagement planning helps improve customer retention by 45%  

Enquiry feasibility matrix

Manufacturers can make informed decision on go/no-go and capture details for analysis 

Automated system driven enquiry feasibility indicator framework on requirements ranging product fitment, type of components, raw material availability, profitability, capital equipment required, machine & production load, annual sales volume among other factors

Manufacturing package & program realisation

Winning probability indicators and program win management with package creation, production and program management with milestones, production escalation matrix, site assignments and work allocation, risk assessments and first article inspection (FAI)

BOM management & project part number evaluation model 

Bill of materials (BOM) and associated project part number detailing, coupled with part number specifications, raw materials, dimensions, technical estimations and cost formulations for all part numbers in a given enquiry

Contract initialising, contract review and contract renewals

Legal sales contract management along with techno-commercial in-built proposals supported by flexible key terms and conditions. Contract review and approval frameworks, along with automated contract renewals for sales continuity, speed and flexibility

Channel and vendor management 

with portals

Package element planning and milestones, assigning supply partners, manage RFQ with vendors, service level agreements and expectations, raw material procurement, vendor management, linear logistics, performance management, coupled with asset management

Case Study : Global Glass Manufacturing Firm

High performing system for high performing glass team