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Industry: Technology , Solution: Collaboration , Revenue Potential and Influencer Analysis Competitor analysis using CRM

, SFDC product: Sales Cloud


Our customer is a global leader in applying innovative technology and energy-efficient solutions to products marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and water purification units, offering a comprehensive product line featuring the best-known brands globally.


The Challenge was to empower our customer with 24/7 support to their customers by managing changes to their Salesforce.com without any system downtime. 



The company has been able to significantly improve the overall customer experience.


It is able to provide its customers by integrating all its operations and leveraging flexibility that the Salesforce.com platform provides.



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