| Microland |
| |
| The
Problem |
| Microland's global sales
team were looking for a system to collaboratively work
with back-end support infrastructure to understand the
lifecycle of customer acquisition and to crash deal
cycle time. |
| |
|
About Microland |
| Microland is a leading
specialist IT infrastructure services provider, offering
a comprehensive range of services to clients across the
globe. A pioneer of the remote infrastructure management
concept, Microland has its operations hub in India with
global presence across USA, UK and Middle East. |
| |
| KVP
Support Strategy |
| KVP understood the business
requirements in detail and mapped the process that
needed to be automated. KVP deployed the Sales Cloud
application from Salesforce.com and was able to work on
the processes to bring efficiency and automate those
processes to ensure compliance, standardization and most
importantly speed of transaction. |
| |
| The
Outcome |
| Microland is able to
increase the efficiency throughout its entire sales
cycle. Managing customers externally and internally has
become easier for its Sales team. They are able to bring
in higher predictability to their business forecasts
leading to improved value within all stakeholders. |
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Back to Customers |
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