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Matts Corner |
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| The
Problem |
| Matts Corner wanted to
bring in better integration and productivity from their
sales, production, distribution network, installation to
service calls. Matts products requires high level of
customization with extensive communication with
customers, internal production, finance, installation
and service. Challenge was to improve collaboration
across units and scale business in highly discrete
manufacturing process. |
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About Matts Corner |
| Matts Corner manufactures
and distributes commercial and residential interior
products, with design, implementation and sales support. |
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| KVP
Support Strategy |
| KVP was entrusted with the
scope to define scientific methodology to scale
business. We started from understanding business
landscape, analyzing and recommending different models,
defining processes and automating them using cloud
platform. |
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| The
Outcome |
| KVP was able to implement a
CRM that integrates sales, order management, production,
distribution management, installation and service call
management. It also integrated text messaging (SMS),
emails to inform various events across key stakeholder
during various stages. The system was also able to
provide customized online reporting to management and
staff process leads. |
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Back to Customers |
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