| Press Releases |
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| KVP
Business Solutions builds a strong customer management
system leveraging cloud and mobile technologies for
Essae Technologys |
Bangalore, Karnataka,
July 11th June 2011 - KVP Business Solutions, a
leading management and process consulting firm announced
that it would support Essae Technologys Ltd, to
streamline its customer facing pre-sales, sales, service
and customer support processes. Essae Technologys
entrusted KVP with strategic assignment to map and
re-engineer their key business processes to scale their
operations to the next level of maturity. KVP’s role was
to understand and strengthen Essae Technologys strategy,
processes and automate those processes using cloud
solution. KVP recommended salesforce.com as the platform
to enable sales, service and customer support processes
and also enabled the entire mobile solution for the
service team on Blackberry handheld devices.
Mr. Narasimha Subramaniam, Managing Director of Essae
Technologys, “KVP has streamlined our processes
which will only enable us to provide better customer
interaction and enhance the productivity of our sales,
service, customer support teams and providing right
financial visibility. The implementation on the mobile
devices like Blackberry was a key differentiator as it
provided our team with a 360o view of customers at their
finger tips”
Mr. Ajay Prabhu, CEO KVP Business Solutions said,
“We at KVP are delighted to be in partnership with Essae
Technologys, as they are always open to innovate and
implement new age technologies to deliver quality
customer experience. We are happy to support Essae
Technologys in streamlining all critical processes to
take their business to the next level.
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| About KVP |
KVP is a management and process
consulting firm with strong cloud technology practice.
KVP enables its customers to transform and scale their
business. KVP follows strong industry practice and we
understand customer challenges and transform them to
opportunities using our unique blend of consulting and
cloud technology practice. KVP has diversified customer
based across manufacturing, technology, financial
services, life sciences, real estate and hospitality.
For more information, visit
www.kvpcorp.com
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| About
Essae Technologys |
| Essae Technologys Private
limited (ETPL), is part of the Essae Group and an
acknowledged leader in business automation products.
With its Head Office in Bangalore and a network for
sales and service nationwide, the company is dedicated
to offer and support solutions in the field of automatic
identification. Forward integration with software
solutions tied to barcode printers, barcode scanners,
hand-held terminals (batch and RF), barcode labels and
ribbons is a key feature of our services. End to end
solutions are further enhanced by our label division
with its state-of-the-art equipments to manufacture
labels that meet the custom requirements of our clients.
ETPL is the first bar coding company in India to be
certified for ISO 9001-2000 by TUV Rhineland India
Private Limited of Germany. For more information visit:
www.essaetec.com.
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